Due to COVID-19 some of our distributors have reduced their frequency of shipping. In addition, Canada Post is experiencing severe shipping delays (please see below). We are committed to giving you transparency during this time as our goal is to ship your orders as quickly as we can!
What does this mean for your order?
Your order might take up to a week to process before it is shipped out.
What does this mean for shipping delays?
Canada Post is experiencing severe shipping delays. Some parcels might be shipped and delivered within 2-3 business days (depending on region) and some might be delayed by 2-3 weeks. If you need your parcel sooner, please try to select UPS or FedEx as they are currently not showing these delays.
PLEASE NOTE: Due to COVID-19, we are no longer accepting product returns to help prevent the spread of the virus. We appreciate your understanding as we navigate an unprecedented time.
Canada Post is experiencing severe delays at their sorting facilities, this is leading to delays of up-to 10 days. Leading to no scans on packages. UPS is also experiencing a severe back-log in delivering parcels.
Due to COVID-19, transit times may take longer than expected. These delays are due to volume and safety precautions taken by the Carriers to reduce the risk of exposure.